"Ligantic delivered a custom platform in record time."
Bendigo Business Excellence Awards
The Be.Bendigo team partnered with Ligantic to modernise the Bendigo Business Excellence Awards, replacing a fragmented, admin‑heavy process with a cohesive digital platform. Built in tight collaboration, the solution streamlines multi‑category applications, simplifies judging, and automates file collection and scoring - delivering a better experience for every participant and setting a scalable foundation for future years.
Challenge
Starting Point
The BBEA program had outgrown manual processes. Applicants faced repetitive forms when entering multiple categories; judges needed collated packets and consistent scoring; and administrators were stretched across spreadsheets, PDFs, emails, and various apps, manually processing hundreds of submissions across 20 categories.
"We approached the Ligantic team with the challenge of improving the Bendigo Business Excellence Awards application and judging process. Our goal was to make it easier for applicants to enter multiple categories without duplicating answers, simplify the judging experience, and reducetime-consuming admin tasks for our team."
- Tiffany Gil, Strategic Member Marketing Manager, Be.Bendigo
Applicants needed to enter multiple categories without duplicating answers.
Hundreds of applications across 20 categories required manual processing.
Marketing assets had to be chased individually via email.
21 judges required collated application packets and an approach to score aggregation.
Solution
Our Approach
Through a close partnership with the Be.Bendigo team, Ligantic designed and delivered a custom awards platform that was purpose‑built for the Bendigo Business Excellence Awards. The platform removed friction across the entire lifecycle - eligibility, application, judging, and administration - by unifying disparate tools into a single, secure system with automation at every step.
Streamlined Application Process
- Smart eligibility engine to steer applicants to the right categories and reduce ineligible submissions.
- Progressive, multi‑category application with question de‑duplication to avoid repeated answers.
- Magic‑link authentication and resume functionality for frictionless, multi‑session completion.
Unified Judging Portal
- The unified judge portal combines application viewing with scoring, auto‑totals, and rank visibility.
- Automated aggregation of scores across 21 judges to surface top candidates instantly.
- Integrated file management to capture marketing assets at the point of application.
Reduced Administrative Burden
- Integrated file management to capture marketing assets at the point of application.
- Comprehensive audit logging plus enterprise‑grade security with RBAC and ABAC for fine‑grained access control.
- Delivered collaboratively and in record time, aligned to the BBEA process and terminology.
Result
The Impact
Be.Bendigo improved their awards program management by implementing our comprehensive digital solution, resulting in significant efficiency gains and an enhanced experience for all stakeholders.
"Ligantic delivered a custom platform in record time, taking the time to understand our needs and ensuring the process was as smooth as possible."
The platform has become a crucial business asset for Be.Bendigo, enabling them to...
- Have a single, repeatable system that consolidates tools and automates previously manual tasks.
- Significant time savings for administrators and judges, enabling focus on program quality and community impact.
- Measurable throughput: 20 categories, hundreds of applications, and 500+ assessments handled seamlessly.
- Strong security posture (RBAC + ABAC) and logs for peace of mind.
- Clear roadmap for continuous improvement: enhanced application comparisons, automatic notifications, and usability refinements.
The same patterns can be applied to reduce the administrative burden of progressive application forms - complex client onboarding, recruitment, and internal admin processes.
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